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Welcome to Practice Management Online Learning

This website gives you immediate access to our e-learning library. Earn interactive CE credits by participating in live webinars. Earn self-study credits by taking on-demand webinars.

Upcoming Live CE Webinars (view all)

enter classroom Hygiene Production Down? Let’s Fix It!
Presenter: Sally McKenzie    CE Credits: 1 CEU
Webinar Begins:  6/14/17  7:00 PM ET,  4:00 PM PT

At first glance, your hygiene schedule looks jam-packed. You’re booking patients three, even four weeks out, yet somehow, there are days when you find your hygienist relaxing in the break room more than you find her working on patients in the operatory. You know your hygienist is good at her job, yet her production numbers are abysmal. Let’s Fix It!    (enter class)

enter classroom Ignoring Patient Complaints Hurts Your Bottom Line
Presenter: Sally McKenzie    CE Credits: 1 CEU
Webinar Begins:  8/16/17  7:00 PM ET,  4:00 PM PT

Certainly, it’s no treat to be on the receiving end of a patient complaint but when someone takes the time to express a concern, vent a frustration, or alert you to a problem, that disgruntled patient is doing you a huge favor. Most people do not want to leave their dentists on a whim, which provides practices with a window of opportunity that many other businesses don’t enjoy.    (enter class)

enter classroom How To Improve Your Team’s Performance
Presenter: Sally McKenzie    CE Credits: 1 CEU
Webinar Begins:  10/11/17  7:00 PM ET,  4:00 PM PT

If you don’t have a strong team supporting you, your practice will never meets its full potential. But how do you turn struggling team members into thriving team members who excel in their roles? Learn strategies to help you strengthen your team, which will in turn grow your production numbers and your bottom line.    (enter class)

Featured CE Class (view all)

enter classroom Things to Consider Before Giving a Raise
Presenter: Sally McKenzie    CE Credits: 1 CEU

Every year, your team members expect to see an increase in their paychecks. Not because they’ve exceeded expectations or because they’ve actually earned a raise, but simply because another year has gone by. Learn how to giving out raises only when they’re actually earned and have a more profitable, productive practice.    (enter class)

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