Personality Differences….Plus or Problem?

Very few dentists would say they entered the field because their number one desire in life was to spend day-after-day talking to people. Even fewer would say they got into the profession because they wanted to be in charge of a dozen staff, or selling cases, or dealing with an unhappy patient now and then. Personality conflicts can metamorphous into all out wars leaving collateral damage. Learn how to maximize your personality strengths and address the weaknesses.    (enter class)

3 Reasons Why You Should Only Discuss Essential Treatment First

You just finished a comprehensive exam on Sarah, a brand new patient you’re hoping will stay loyal to your practice. You’ve taken the time to educate this patient on all the work that needs done. Before Sarah leaves, you present her with a treatment plan that includes all your recommendations, and encourage this first-time patient to schedule as soon as possible. The problem? You never see Sarah again. Learn the best technique to keep Sarah in your practice.    (enter class)

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