This website gives you immediate access to our e-learning library. Earn interactive CE credits by participating in live webinars. Earn self-study credits by taking on-demand webinars.

	Upcoming Live CE Webinars	(view all)

	Performance Measurements for the Dental Team Presenter: Sally McKenzie    CE Credits: 1 CEU Webinar Begins:  6/20/12  7:00 PM ET,  4:00 PM PT Learn what it takes for employees to perform consistently on a high level. This CE webinar teaches doctors and managers how to implement accountability and measure the employee’s performance. Learn quickly if the employee’s actions are having a positive, negative, or no affect on the practice. Show them how to take their job description to greater heights; Scheduling, Financial, Business, Patient and Treatment Coordinators, Hygienists, Clinical Assistants and Doctors.    (enter class)
	Marketing – Making The Most of Your Practice Presenter: Sally McKenzie    CE Credits: 1 CEU Webinar Begins:  7/25/12  7:00 PM ET,  4:00 PM PT Marketing is not an event….it is a system and must be a priority to succeed. Marketing is the cornerstone for attracting new patients and keeping existing patients intersted in your services. It is an investment in the present and future of your business and requires continuing action, a defined annual budget, careful monitoring and staff training. Learn the top 5 pillars of effective marketing, inside and out.    (enter class)
	Telephone Techniques to Awe and Inspire Your Patients Presenter: Sally McKenzie    CE Credits: 1 CEU Webinar Begins:  8/15/12  7:00 PM ET,  4:00 PM PT Telephone scheduling requires skill, professionalism, confidence, and finesse- not necessarily qualities that anyone off the street will just walk in with. Patients cannot hear facial expression. They form a picture of the person answering and an opinion of the professionalism of the practice based exclusively on the quality of that phone conversation. Learn what goes in to having a prepared presentation and developing communication objectives as well as how to overcome patient objections    (enter class)