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Welcome to Practice Management Online Learning

This website gives you immediate access to our e-learning library. Earn interactive CE credits by participating in live webinars. Earn self-study credits by taking on-demand webinars.

Upcoming Live CE Webinars (view all)

enter classroom 8 Steps to Solid Fees
Presenter: Sally McKenzie    CE Credits: 1 CEU
Webinar Begins:  8/10/16  7:00 PM ET,  4:00 PM PT

The cost of running a dental practice increases every year. Establishing a sound fee schedule allows you to be fair to your practice and improve care to your patients.
Learn what it takes to create a solid fee schedule that will boost your bottom line.
   (enter class)

enter classroom Improving Your Treatment Acceptance
Presenter: Sally McKenzie    CE Credits: 1 CEU
Webinar Begins:  10/12/16  7:00 PM ET,  4:00 PM PT

You recommend treatment to your patients, you think they’re ready to move forward with that treatment, and then you find out they’re not on the schedule. That means not only are your patients not getting the treatment they need, your practice isn’t meeting its full potential—and it’s costing you money. Learn steps to ensure that you and your team are all on the same page; thoroughly presenting treatment to the patient, not just introducing it and not making assumptions.
   (enter class)

enter classroom Scripting WOW Customer Service
Presenter: Sally McKenzie    CE Credits: 1 CEU
Webinar Begins:  12/7/16  7:00 PM ET,  4:00 PM PT

The language we use can have a huge impact on how the patient perceives the practice, the doctor and the service provided. Impressions are formed within seconds from the patient’s first call, to the dental assistant seating the patient, to the hygienist explaining what’s going to happen to the dentist establishing trust.
Learn how to make your first impression be the best it can be and preserving that WOW impression every time.    (enter class)

Featured CE Class (view all)

enter classroom Today’s Scheduling Challenges
Presenter: Sally McKenzie    CE Credits: 1 CEU

Scheduling challenges are different today than they were, and keeping the schedule full is requiring persistence as well as a fair amount of creativity. It’s time to make some changes to streamline your schedule and finally meet your goals. Learn how to fix your schedule, reduce stress and grow your bottom line.    (enter class)

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