Practice Management Professional Learning
Welcome to the Classroom
Broken Appointments: Protocol and Systems 
Presenter: Sally McKenzie Release Date: 11/14/2011
Credits: 0.5 CEU, Free Self-Study Expiration Date: 11/14/2020
  Reviewed: 2017        

This module will help guide you in establishing a system for your practice to handle broken appointments. Having consulted with practices nationwide for over 25 years, Sally McKenzie, CEO of McKenzie Management, has witnessed first hand the breakdown in customer service caused by a practice not having protocol in place to handle patients who break appointments.

Watch this module and learn how to handle broken appointments and most important -- learn how to PREVENT THEM!   ( disclaimer , ADA CERP Statement )

View Class   Click button to view this training. Desktop Version

Click the arrow to view the training material.

Take CE Exam

To earn CE credit and qualify for the related promotion you must pass the CE exam.

Class Notes

You must be logged in to take notes for this class.

PRESENTER INFORMATION
SPECIAL PROMOTIONS
Take advantage of current McKenzie Management promotions!    learn more »
Keep me informed about special offers, exclusive and new information.
x

REQUEST FORM


Your Name
Your Phone
Zip Code
Country
Your Email
I would like to request:
  •  In-office demo
  •  In-office Lunch & Learn (CEU)
  •  Product brochures
  •  Product samples (if applicable)
  •  Clinical research and literature
Additional Comments
Please answer =

x

Email the Presenter

Please login or create your free account
before using this feature.