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Dentistry for Sale – What Makes a Patient Buy into a Treatment Plan 
Presenter: Sally McKenzie Release Date: 4/17/13
Credits: 1 CEU, Free Self-Study Expiration Date: 4/17/20
  Reviewed: 2017        

Most patients today base major decisions, such as extensive dental treatment, on multiple factors - including full comprehension of the need for treatment; the importance of the procedure to them in terms of quality of life, aesthetics, or health; possible ramifications if they choose to procrastinate or elect an alternative procedure; payment options, and how they feel about the practice as a whole. They will judge your practice on virtually every system that they encounter - from how staff talk to them on the phone, the use of modern technology, payment and insurance procedures, and many more. Learn how to overcome these obstacles and build your practice!

Upon completion of this CE webinar, the student will be able to: learn how to identify the aspects of your practice that need improvement to increase case acceptance; understand how to better communicate with your patient how your treatment plan will improve their quality of life and overall health; understand how to explain to patients the downfalls of procrastination; identify the aspects of your practice that your patients notice the most and how it affects their perception of your practice.   ( disclaimer , ADA CERP Statement )

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