You recommend treatment to your patients, you think they’re ready to move forward with that treatment, and then you find out they’re not on the schedule. That means not only are your patients not getting the treatment they need, your practice isn’t meeting its full potential—and it’s costing you money. Learn steps to ensure that you and your team are all on the same page; thoroughly presenting treatment to the patient, not just introducing it and not making assumptions. (enter class)
The language we use can have a huge impact on how the patient perceives the practice, the doctor and the service provided. Impressions are formed within seconds from the patient’s first call, to the dental assistant seating the patient, to the hygienist explaining what’s going to happen to the dentist establishing trust. Learn how to make your first impression be the best it can be and preserving that WOW impression every time.
Scheduling challenges are different today than they were, and keeping the schedule full is requiring persistence as well as a fair amount of creativity. It’s time to make some changes to streamline your schedule and finally meet your goals. Learn how to fix your schedule, reduce stress and grow your bottom line.