The language we use can have a huge impact on how the patient perceives the practice, the doctor and the service provided. Impressions are formed within seconds from the patient’s first call, to the dental assistant seating the patient, to the hygienist explaining what’s going to happen to the dentist establishing trust. Learn how to make your first impression be the best it can be and preserving that WOW impression every time.
Scheduling challenges are different today than they were, and keeping the schedule full is requiring persistence as well as a fair amount of creativity. It’s time to make some changes to streamline your schedule and finally meet your goals. Learn how to fix your schedule, reduce stress and grow your bottom line.